# OurDream review Canonical page: https://theplaydevil.com/reviews/ourdream By [The Play Devil](https://theplaydevil.com/about#editorial-voice). For adults only; non-explicit editorial presentation. I'd shortlist OurDream if you want to shape a character and mix conversation with media, then buy only the commitment you can justify. Published coin rates make planning possible, not chemistry predictable. Start monthly if you are undecided; skip it if you need every model and media tool included without metering. I would also settle the privacy and refund questions below before paying, not after the first disappointing session. Also known as: OurDream.ai, OurDream AI. Evidence: Source-researched review. Sources checked 2026-09-23. Editorial update 2026-10-21; not a new source check. No paid product test is claimed. Category: [AI companions](https://theplaydevil.com/ai-companions) ## Who is OurDream for? Best fit: You want to create a character and switch between chat and media Consider another option if: Anyone expecting every chat model and media tool to be unlimited ## What does OurDream cost? Standard: $19.99 USD billed monthly, or $119.88 billed yearly ($9.99/month equivalent). Check current checkout. Price evidence: vendor-stated. Sources: [OurDream: Monthly vs annual subscriptions (standard)]() Free access not confirmed. Free access is not a promise of unlimited paid features. ## What do users say about OurDream? The cited reviews praise image consistency and storytelling, while complaints focus on coin usage, limited free chat and support delays. These are other reviewers' reports, not a matched test by us. I'd shortlist it for visuals, but try a monthly plan before committing to a year. - Trustpilot: Profile removed ### What people like - **Image quality and consistency.** The cited reviewers praise characters looking consistent from one picture to the next. Sources: [Dream AI Girlfriend: OurDream AI review](); [Kalon: OurDream AI review]() - **It carries the story.** Reviewers say it adds scenes and side characters on its own, so roleplay feels less like pushing a chatbot uphill. Sources: [Kalon: OurDream AI review]() - **Unlimited normal chat when paid.** Standard messages cost nothing on a paid plan, so texting itself does not drain your budget. Sources: [OurDream: OurDream homepage plans and FAQ](); [OurDream: What costs coins?]() ### What people complain about - **Coins vanish on voice and video.** Voice runs about 50 coins a minute and video about 100 per five seconds, so the monthly 1,000 goes fast for media-heavy users. Sources: [RoboRhythms: OurDream AI review](); [OurDream: What costs coins?]() - **Stingy free tier.** Since August 2026 free accounts get roughly five messages per character, which users call a teaser rather than a trial. Sources: [RoboRhythms: OurDream AI review]() - **Memory fades in long stories.** Characters drift over long sessions, according to several reviewers. Sources: [Dream AI Girlfriend: OurDream AI review]() - **Slow support.** Users relay waits of about a week for support replies, and confusion with an unrelated, poorly rated store app. Sources: [RoboRhythms: OurDream AI review]() Gathered from public user reviews and forum threads, checked 2026-10-17. These are other people's reports, not a Play Devil test. ## OurDream: quick answers ### What does OurDream AI cost in October 2026? As of 17 October 2026: $19.99 billed monthly, or $119.88 billed once a year (works out to $9.99 a month). Both include unlimited messages, image and video generation, and 1,000 dreamcoins a month. Prices shown in USD; taxes may apply. Sources: [OurDream: OurDream homepage plans and FAQ]() ### Is OurDream AI free? You can look around and send a few messages, but it is not a usable free plan. Reviewers report about five messages per character on free accounts since August 2026. Sources: [RoboRhythms: OurDream AI review](); [OurDream: OurDream homepage plans and FAQ]() ### What do dreamcoins buy? Normal chat is free on a paid plan. Images in chat cost about 5 coins, voice about 50 a minute and video about 100 per five seconds, so 1,000 coins is roughly 20 minutes of voice or 50 seconds of video in a month. Sources: [OurDream: What costs coins?](); [RoboRhythms: OurDream AI review]() ### Is OurDream AI safe? It publishes help-centre policies on billing, privacy and deletion, covered in the sections below. There is no official app, so only use ourdream.ai itself. Its refund and leftover-coin rules have been inconsistent across help pages; get any refund promise in writing. Sources: [RoboRhythms: OurDream AI review](); [OurDream: OurDream homepage plans and FAQ]() ## What does the Heat assessment mean? Source-based capability Heat: 3.7/5; 3/3 criteria assessed. Purpose: Create a companion and combine conversation with generated media. Assessment of documented tools and choices, not a hands-on quality test. This does not establish output quality, chemistry, value for money, security or sexual intensity. Buying findings remain separate. ### Core capability 4/5. Custom characters, conversation, images, video and calls give a companion several documented interaction paths. Output quality is not assessed. Sources: [OurDream: What costs coins?](); [OurDream: OurDream help center]() ### Choice & control 4/5. The guide distinguishes selectable chat models and media settings, giving readers choices beyond one fixed conversation mode. Recall and consistency remain untested. Sources: [OurDream: What costs coins?]() ### Ways to explore 3/5. Non-subscriber messaging and standard subscriber chat are documented separately; a no-cost starter balance has not been verified and image/video access requires a subscription. Sources: [OurDream: What costs coins?](); [OurDream: OurDream help center]() Equal-weight mean of assessed criteria, rounded to one decimal. Unknowns are excluded, not zero. Incomplete coverage limits comparisons. Compare within a category, not unlike experiences. Rubric v2; assessment 2026-09-27. [Read the scoring rubric](https://theplaydevil.com/methodology#section-what-is-the-heat-score) ## Before you pay: costs and controls Published purchasing and privacy findings, separate from Heat. A capability score is not a blanket recommendation to buy or a clean bill of health. These are not tested cancellation/deletion outcomes or medical advice. ### Offer clarity Character and media access are documented, including the distinction between standard chat and coin-funded extras. Sources: [OurDream: Monthly vs annual subscriptions (standard)](); [OurDream: What costs coins?]() ### Cost clarity The full USD subscription charge and per-feature coin guide support budgeting; premium models can still spend coins. Sources: [OurDream: Monthly vs annual subscriptions (standard)](); [OurDream: What costs coins?]() ### Billing control The cancellation route and paid-through access are clear; unused old coins do not return on resubscription. Sources: [OurDream: How do I cancel my subscription?]() ### Data control Training and authorized personnel/vendor access are permitted; there is no fixed complete-erasure deadline. Sources: [OurDream: OurDream privacy policy]() Findings assessed 2026-09-27. ## What should you know before paying? OurDream brings character creation, conversation and media into one place. My OurDream review starts with the attraction: you can choose how much of each you want, with published Dreamcoin rates to help plan the bill. I'd start monthly and keep the fantasy on a budget. Premium models and media can spend the same allowance, and the privacy policy permits AI training. Before committing, know the difference between stopping renewal, asking for a refund and deleting the account. They have very different consequences for your money and creations. - Standard subscriptions include 1,000 Dreamcoins per month; the annual plan lists an additional 1,000 at the start. [vendor-stated] Sources: [OurDream: Monthly vs annual subscriptions (standard)]() - The help guide lists standard subscriber chat separately from premium models and generated media. [vendor-stated] Sources: [OurDream: What costs coins?]() - Cancellation keeps access through the paid period; no automatic cancellation refund is promised. [vendor-stated] Sources: [OurDream: How do I cancel my subscription?]() ## Which features are documented? - Text chat - Images - Voice - Video - Character creation - Subscriptions These are documented features, not performance tests. Unlisted features are unconfirmed, not necessarily absent. Sources: [OurDream: What costs coins?](); [OurDream: OurDream help center]() ## Reasons to shortlist it - Published per-feature coin guide makes budgeting possible - Annual help article states the full upfront charge clearly - Character creation and multiple media formats are documented ## What to watch - A usable no-cost chat allowance has not been verified - Premium chat models can use coins even while subscribed - Image and video access depends on an active subscription - Popular public characters may survive account deletion - No firsthand quality or memory benchmark completed ## Is OurDream free or subscription-based? OurDream's guide charges one Dreamcoin per non-subscriber message; we have not verified a free starter balance. Standard subscriber chat costs no coins, but Genius and Lively Genius cost one per response. Image and video generation require a subscription. A free account and an unlimited trial are not the same offer. Choose the conversation model before judging the allowance. I would not buy on an unlimited-chat headline and assume every model comes with it. Tim at AI Girls Rated preferred OurDream's writing after an afternoon on its free tier, in his 2 August 2026 comparison. He had paid for Candy, not OurDream, and discloses affiliate links. That unequal sample is a reason to try the conversation yourself, not a paid-quality win or an experience we verified. Sources: [OurDream: What costs coins?](); [OurDream: OurDream help center](); [AI Girls Rated: Tim's Candy AI versus OurDream comparison (August 2026)]() ## Monthly bill or annual commitment? The standard-plan help article lists $19.99 USD paid each month or $119.88 paid once for a year. The latter works out to $9.99 per month but requires the larger payment upfront. Both receive monthly Dreamcoin deposits; the annual plan adds an initial bonus. Promotions may differ at purchase. If you have not used the service, the cheaper monthly equivalent is not automatically the better purchase. A one-month commitment reduces the amount at risk while you decide whether this is something you will keep using. Only compare annual plans with other annual plans when judging advertised prices. Sources: [OurDream: Monthly vs annual subscriptions (standard)]() ## What can the coin allowance cover? On a paid plan, the coins pay for the extras. OurDream's coin guide assumes you subscribe: standard chat then uses none, while Genius replies, images, calls and video each carry a price. Monthly and annual plans both deposit 1,000 Dreamcoins a month; the annual plan starts with 2,000, including a 1,000-coin bonus. Two worked examples on those rates. Twenty in-chat images and ten call minutes come to 600 coins, leaving 400 of a monthly deposit. One 30-second standard video also costs 600. The 60-second maximum costs 1,200, more than one month's deposit, so if longer videos are the attraction, check the top-up price before you subscribe. All of it comes out of one allowance: spend it on calls and there is less for video. Check the charge shown before each action. This is planning arithmetic from the published tariff, not a tested output or quality guarantee, and a bigger coin number tells you nothing about value against another service's currency. OurDream subscriber coin rates from its help guide edited 2 March 2026; plan deposits from its plans article edited 17 July 2026. Both retrieved 21 October 2026. Rates can change; the charge displayed in the app applies. | Action or plan | Dreamcoins | | --- | --- | | Monthly deposit, monthly or annual plan | 1,000 (annual plan starts with 2,000) | | Standard chat on a paid plan | 0 | | Genius or Lively Genius reply | 1 per response | | In-chat image | 5 | | Voice call | 50 per minute | | Standard video | 100 per 5 seconds, up to 60 seconds | | One 30-second standard video | 600 | | One 60-second standard video | 1,200 | Sources: [OurDream: What costs coins? (subscriber tariff including video)](); [OurDream: Monthly vs annual subscriptions (standard): coin deposits]() ## What should you know before leaving? To stop renewal, the help article directs you to Profile, Cancel subscription, then confirmation. Paid access and remaining coins continue through that billing period. Reactivating later starts a new subscription without restoring old unused coins. Generated media becomes blurred without active membership, according to the help center. If you only want to stop paying, cancel renewal rather than delete the account. Deletion forfeits remaining paid access and the coin balance. Save the cancellation confirmation and any material you are permitted to keep before access expires. We have read the instructions, not performed the cancellation or deletion. Sources: [OurDream: How do I cancel my subscription?](); [OurDream: OurDream help center](); [OurDream: How do I delete my account?]() ## Can you get an OurDream refund? Not simply because you cancel. The formal refund policy asks you to report defects or a materially misdescribed service to support@ourdream.ai within 14 days of purchase. A refund is one discretionary remedy, not a promised trial. It separately describes EEA, UK and Swiss withdrawal rights, with conditions involving express consent and fully provided digital services. Those conditions need checking for your purchase; they are not a universal money-back guarantee. The separate help article refuses refunds above a 25% usage threshold without clearly defining how that percentage is measured. It also excludes monthly subscriptions once their coins are exhausted. These documents do not give a single unambiguous eligibility rule. I would request a written answer before paying if refund flexibility matters. For a request, the help route is Profile, Request Help; include the product, charge date, amount and issue. Crypto is generally non-refundable under the formal policy, subject to applicable law. Cancelling renewal does not itself submit this request. Sources: [OurDream: OurDream refund policy](); [OurDream: How do I request a refund?]() ## Are OurDream chats private? The privacy policy covers conversations and permits using collected information for AI training, with access for people and vendors doing work for the service. Its encryption claims do not establish that nobody at the company can access your content. I would keep identifying details out of the fantasy. This is a policy review, not a security audit. Data can be retained for stated purposes and legal obligations; there is no fixed deadline for erasing everything. Privacy-rights requests go to trust@ourdream.ai. Ending a subscription is not a data-erasure request. Sources: [OurDream: OurDream privacy policy]() ## What does deleting an OurDream account actually remove? The deletion help page points to Profile, the danger zone at the bottom, then Delete my account. It says deletion is permanent, removes generations, unpublished characters and chat history, and automatically cancels an active subscription. Unused coins are forfeited without a refund. Its 24–48-hour processing estimate is not a completion time we observed. There is an important exception: the privacy policy allows sufficiently popular public characters to remain active after account deletion. It does not specify the popularity threshold. Do not build identifying details into a public character and assume deleting your account will remove it. The privacy policy labels the deletion route Settings, Account management, rather than the help article's Profile route. If your controls differ, ask support to confirm the steps. Before deleting, save billing evidence, handle any refund request and decide what permitted material you want to retain. Account processing is not proof that every retained record has disappeared. Sources: [OurDream: How do I delete my account?](); [OurDream: OurDream privacy policy]() ## When would I compare Kindroid or DarLink instead? If you want to explore a conversation before choosing a renewing trial, compare Kindroid's finite free preview. The account becomes read-only when it runs out. Its separate premium trial requires payment details and renews unless cancelled. That trial uses Ember; it does not establish how every paid model performs. If a named monthly message allowance is easier for you to budget, compare DarLink's Essential and Advanced tiers. Its media currency and billing-document inconsistencies still need attention. Neither alternative wins on chemistry here: I have not run a matched conversation test. Choose the payment model you understand before chasing a feature list. Sources: [Kindroid: Kindroid subscriptions, trial, billing and cancellation](); [DarLink: DarLink plan selection](); [DarLink: DarLink terms of service](); [DarLink: DarLink refund and cancellation policy]() ### Full reviews of these options - [Kindroid: You want to shape a character and compare text, voice and memory options](https://theplaydevil.com/reviews/kindroid) - [DarLink: You want to match a chat allowance to how often you will use it](https://theplaydevil.com/reviews/darlink) - [Candy AI vs OurDream: access, credits and the actual bill](https://theplaydevil.com/compare/candy-ai-vs-ourdream) ## What should you check for your country? Confirm current local availability, age requirements, checkout currency, renewal and cancellation with the provider. English content does not establish worldwide access or legal clearance. [Country buying checklist](https://theplaydevil.com/guides/adult-platform-availability-by-country). ## What this page is based on Product claims are attributed to their publishers. Reading a source is not a hands-on test. - [Monthly vs annual subscriptions (standard)]() — OurDream; accessed 2026-10-08. Article edited July 17, 2026. Standard USD $19.99 monthly or $119.88 annual upfront; regular 1,000 monthly Dreamcoins, with annual initial grant including a 1,000 bonus. Checkout may differ; no transaction performed. - [What costs coins?]() — OurDream; accessed 2026-10-08. Article edited March 2, 2026. Rechecked five-Dreamcoin in-chat images, 50/minute voice, one per Genius/Lively Genius response and non-subscriber message. Ordinary subscriber chat is zero coins. Tariffs support hypothetical budgets, not output-quality or failed-generation tests. - [What costs coins? (subscriber tariff including video)]() — OurDream; accessed 2026-10-21. Article still shows edited March 2, 2026 and states it assumes a paid subscriber. Standard subscriber chat 0 coins; Genius/Lively Genius 1 per response; in-chat image 5; voice calls 50 per minute; standard video 100 per 5 seconds up to 60 seconds (1,200 total). Published rates, not tested outputs, delivered lengths or failed-generation charging. - [Monthly vs annual subscriptions (standard): coin deposits]() — OurDream; accessed 2026-10-21. Article edited July 17, 2026. USD $19.99 monthly with 1,000 Dreamcoins immediately then monthly; USD $119.88 annual upfront with 2,000 immediately (including a 1,000 bonus) then 1,000 monthly. No checkout performed; month-to-month carry-over not established. - [Tim's Candy AI versus OurDream comparison (August 2026)]() — AI Girls Rated; accessed 2026-10-08. Affiliate-funded third-party review, published August 2 and labelled verified August 1, 2026. The author reports paid Candy use and a short OurDream free-account trial. His impressions are attributed, not Play Devil tests or a matched paid-plan benchmark. Current prices and policies use our separately dated official sources. - [How do I cancel my subscription?]() — OurDream; accessed 2026-10-08. - [OurDream help center]() — OurDream; accessed 2026-09-27. Help index includes subscription requirements, deletion and reference-photo restrictions. Several articles have different update dates. - [OurDream refund policy]() — OurDream; accessed 2026-09-27. Modified March 9, 2026. Defect reporting, discretionary remedies and qualified regional withdrawal provisions; not a guaranteed free trial. - [How do I request a refund?]() — OurDream; accessed 2026-10-08. Edited February 13, 2026. The more-than-25%-used exclusion still leaves its measurement basis undefined. Monthly coin exhaustion, annual full/partial consideration and post-refund access changes documented; not a guaranteed trial or refund outcome. - [OurDream privacy policy]() — OurDream; accessed 2026-09-27. Modified August 26, 2026. Processing, retention and public-character exceptions; policy evidence, not a technical audit. - [How do I delete my account?]() — OurDream; accessed 2026-09-27. Edited August 3, 2026. Documented deletion consequences and processing estimate; no completed deletion observed. - [Kindroid subscriptions, trial, billing and cancellation]() — Kindroid; accessed 2026-10-08. Article updated October6. Finite preview/read-only expiry, payment-backed renewing trial, checkout-specific costs and separately cancelled Standard/Ultra/MAX dependencies reconfirmed. No checkout or cancellation test. Preview-model inconsistency with the earlier update-log capture remains qualified. - [DarLink plan selection]() — DarLink; accessed 2026-10-08. Public Monthly table still shows Essential $12.99/6,000 messages/100 coins, Advanced $27.99/9,000/300, Ultimate $49.99/unlimited/500; six versus ten voices and memory labels. ISO currency, checkout, taxes, coin-token equivalence and performance unverified. - [DarLink terms of service]() — DarLink; accessed 2026-10-08. Marked August2025. Standard/influencer names differ from the current plan table. Web cancellation via settings/support; original stores manage store purchases, including after app/account deletion. Refund consideration within24hours/minimal use is discretionary. Credit expiry depends on purchase conditions; no full current rollover rule established. - [DarLink refund and cancellation policy]() — DarLink; accessed 2026-10-08. Marked August2025. Written cancellation notice to support differs from terms' settings option; save confirmation. Approximate72hours/three business days is a response estimate, not guaranteed completion. Voluntary cancellation/deletion does not promise a refund; no account action tested. - [OurDream AI review]() — RoboRhythms; accessed 2026-10-17. Detailed third-party review dated 25 September 2026 covering the August 2026 free-tier change, coin tariffs and support complaints relayed from the r/ourdream_ai community. Attributed, not our test. - [OurDream AI review]() — Dream AI Girlfriend; accessed 2026-10-17. Third-party review updated 10 October 2026, published by a site that links to a competing companion app. Used for attributed quality impressions only. - [OurDream AI review]() — Kalon; accessed 2026-10-17. Third-party review dated 21 August 2026 by a competing companion brand. Attributed impressions, not a benchmark. - [OurDream homepage plans and FAQ]() — OurDream; accessed 2026-10-17. Public page read 17 October: $19.99 billed monthly or $119.88 billed yearly in USD, both stated to include unlimited messages, image and video generation and 1,000 dreamcoins a month. 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