Replika review

What should you know before signing up?

This Replika review is for adults considering an AI companion for everyday conversation. I would start with its documented free chat before buying a longer commitment. Published help lists Free Use, Pro, Ultra and Platinum, while the homepage describes a rebuilt product; those pages do not verify the plan menu or price in your account. The purchase screen needs to settle that. The bigger buying trap is confusing access, renewal and deletion: you can still have paid access after cancelling, and removing the app or account does not reliably stop billing. Below, I explain how to check those separately and compare a longer plan without a misleading monthly-equivalent price. This is a source-based assessment, not a paid conversation test, therapy recommendation or security audit.

• The service is for adults aged 18+ and is not medical care or an emergency service.

  Vendor-statedReplika / Luka, Inc.: Replika terms of service ↗

• Published help describes Pro voice tools, Ultra memory functions and a Platinum tier. Account-specific availability and output quality are untested.

  Vendor-statedReplika Help: What is Replika Pro? ↗Replika Help: What is Replika Ultra? ↗Replika Help: Replika: choosing a subscription ↗

• Deleting the app or account does not automatically cancel a paid subscription.

  Vendor-statedReplika Help: Why a Replika account deletion can leave billing active ↗

• Coins and gems buy customization items in the store; they are separate from choosing a subscription.

  Vendor-statedReplika Help: What are Replika coins and gems? ↗

What is Replika, and can you use it for free?

Replika is an AI companion built around conversation and an avatar. Its current homepage presents a rebuilt product for everyday life, with mobile apps. That describes the intended use; a staged conversation on a marketing page is not evidence of reliable memory or the response you will receive.

The free-trial help page says ordinary messaging and avatar customization are free, while a premium trial is not offered. I would use that distinction when deciding whether to pay: trying free chat does not establish that a paid voice feature will suit you. The terms limit the service to adults and say it is not professional healthcare or an emergency service.

What do Replika's published paid plans include?

The help centre still describes Free Use, Pro, Ultra and Platinum. Pro's documented everyday tools include voice messaging, background calls, premium voices and avatar options. Ultra adds saved-memory controls and self-reflection features; the claims of more intelligent or emotionally aware replies are the provider's claims, not our measured findings.

The plan comparison places real-time video recognition and additional interaction allowances in Platinum. It lists up to 100 Training Mode uses and 50 Read Replika's Mind messages per week. Do not turn those labels into a claim that an AI has a human inner life. We have not tested what the allowances deliver or when every counter resets.

Ultra's own help article describes an annual plan and inclusion for existing lifetime subscribers. That statement concerns Ultra. I would not assume it promises every future tier. Because the homepage now describes a rebuild, confirm which product version, plan name and entitlements your own purchase screen actually offers. If they differ from this published help, ask support before paying.

How should you compare Replika subscription prices?

Replika refers buyers to the subscription screen and relevant store for prices. I would compare the same plan, account and tax basis, not stitch together an old web price and an unrelated app-store item. Write down the total due now, term length, renewal amount and billing company before looking at any monthly equivalent.

Here is a hypothetical calculation, not a Replika quote: if a comparable annual plan costs 240 currency units and a monthly plan costs 30, the annual commitment equals eight monthly payments. If you stop using it after three months without a refund, its effective cost is 80 per month actually used. An annual price divided by twelve hides that early-exit risk.

Only apply the calculation where both terms are genuinely available for the same entitlement. Some tiers may be annual-only. My choice would depend on repeat use of the service, not just a cheaper-looking monthly equivalent. Keep optional store purchases outside this calculation so you can see the full budget.

Are Replika coins and gems another subscription?

Replika describes coins and gems as store currencies for personality or appearance items, clothing and room furniture. Some rarer items require gems. That documentation does not make them a verified per-message tariff, and buying an item does not establish a different subscription entitlement.

Keep two budgets: recurring access and optional customization. If you like changing the avatar or room, decide the extra amount separately instead of treating every purchase as part of the subscription price. The reset instructions also say purchased store items cannot be transferred to a newly created companion account. I would check that before treating a cosmetic purchase as portable.

How do you cancel Replika and confirm it will not renew?

Start with the receipt: Apple, Google Play, PayPal or a web payment identifies where the bill is managed. Replika documents Settings → Subscription → Cancel subscription for its app/web flow and a separate PayPal automatic-payments path. Store purchases should be checked in the original Apple or Google account. Deleting an app icon is not cancellation.

Use three separate checks. Access: when do the paid features expire? Renewal: does the original biller show cancellation or a next charge? Data: do you also want to remove the companion and request erasure? Save the renewal confirmation before taking the destructive account step.

Replika's help uses a shortcut that treats an Active listing as not cancelled. I would check the renewal details more carefully. Google explicitly says you can retain already-paid access after cancelling. Apple says no Cancel button or a red expiration message indicates cancellation. A working paid feature alone is therefore not proof another charge is scheduled.

Can you get a Replika refund after cancelling?

Replika's ordinary refund policy treats a completed digital purchase as final and does not promise repayment for either used time or the remaining period. It directs Apple and Google purchases to their respective stores. Cancelling future renewal is therefore not the same request as getting the current payment back.

The terms preserve applicable legal exceptions, including qualified withdrawal wording. I would not turn the help page into a claim that nobody can ever get a refund, or turn a country's withdrawal period into a guaranteed trial. The purchase channel, consent and circumstances matter. Keep the receipt and describe a billing error accurately to the responsible company; we have not tested a refund request.

Is Replika private, and what happens to your data?

The May 2026 privacy policy says conversation content is not used for advertising. It still permits third-party model processing for replies and internal improvement using anonymized portions. It asks users not to supply sensitive or other people's personal data. I would not treat the chat as an offline diary. March's terms also contain a broader content licence for marketing; that tension deserves clarification rather than an absolute confidentiality promise.

Retention depends on the record: the policy gives profile and message processing up to 60 days after termination, but account, financial and automatically collected data a minimum ten-year period, with other lawful grounds also described. This is not a promise that everything vanishes at day 60. Data requests can go to my@replika.com; ask what remains and why. Published policy is not an audit of actual handling.

What do you lose when you delete or reset a Replika?

Replika's reset instructions say a fresh companion requires deleting the current account and creating another. They describe permanent loss of the companion's profile, chat history, photos, progress, memories and store items. Store items cannot transfer. The article also warns that a web subscription bought through Stripe cannot be restored to a new account.

I would resolve the bill and save any permitted records I need before deleting. The companion disappearing from the app and the company's retention of business records are different questions. Use the privacy request if you need an answer about retained data, and verify subscription cancellation separately. None of those steps was performed for this review.