OurDream review

What should you know before signing up?

OurDream brings character creation, conversation and media into one place. My OurDream review starts with the attraction: you can choose how much of each you want, with published Dreamcoin rates to help plan the bill. I'd start monthly and keep the fantasy on a budget. Premium models and media can spend the same allowance, and the privacy policy permits AI training. Before committing, know the difference between stopping renewal, asking for a refund and deleting the account. They have very different consequences for your money and creations.

• Standard subscriptions include 1,000 Dreamcoins per month; the annual plan lists an additional 1,000 at the start.

  Vendor-statedOurDream: Monthly vs annual subscriptions (standard) ↗

• The help guide lists standard subscriber chat separately from premium models and generated media.

  Vendor-statedOurDream: What costs coins? ↗

• Cancellation keeps access through the paid period; no automatic cancellation refund is promised.

  Vendor-statedOurDream: How do I cancel my subscription? ↗

Is OurDream free or subscription-based?

OurDream's guide charges one Dreamcoin per non-subscriber message; we have not verified a free starter balance. Standard subscriber chat costs no coins, but Genius and Lively Genius cost one per response. Image and video generation require a subscription. A free account and an unlimited trial are not the same offer.

Choose the conversation model before judging the allowance. I would not buy on an unlimited-chat headline and assume every model comes with it.

Tim at AI Girls Rated preferred OurDream's writing after an afternoon on its free tier, in his 2 August 2026 comparison. He had paid for Candy, not OurDream, and discloses affiliate links. That unequal sample is a reason to try the conversation yourself, not a paid-quality win or an experience we verified.

Monthly bill or annual commitment?

The standard-plan help article lists $19.99 USD paid each month or $119.88 paid once for a year. The latter works out to $9.99 per month but requires the larger payment upfront. Both receive monthly Dreamcoin deposits; the annual plan adds an initial bonus. Promotions may differ at purchase.

If you have not used the service, the cheaper monthly equivalent is not automatically the better purchase. A one-month commitment reduces the amount at risk while you decide whether this is something you will keep using. Only compare annual plans with other annual plans when judging advertised prices.

What can the coin allowance cover?

On a paid plan, the coins pay for the extras. OurDream's coin guide assumes you subscribe: standard chat then uses none, while Genius replies, images, calls and video each carry a price. Monthly and annual plans both deposit 1,000 Dreamcoins a month; the annual plan starts with 2,000, including a 1,000-coin bonus.

Two worked examples on those rates. Twenty in-chat images and ten call minutes come to 600 coins, leaving 400 of a monthly deposit. One 30-second standard video also costs 600. The 60-second maximum costs 1,200, more than one month's deposit, so if longer videos are the attraction, check the top-up price before you subscribe.

All of it comes out of one allowance: spend it on calls and there is less for video. Check the charge shown before each action. This is planning arithmetic from the published tariff, not a tested output or quality guarantee, and a bigger coin number tells you nothing about value against another service's currency.

What should you know before leaving?

To stop renewal, the help article directs you to Profile, Cancel subscription, then confirmation. Paid access and remaining coins continue through that billing period. Reactivating later starts a new subscription without restoring old unused coins. Generated media becomes blurred without active membership, according to the help center.

If you only want to stop paying, cancel renewal rather than delete the account. Deletion forfeits remaining paid access and the coin balance. Save the cancellation confirmation and any material you are permitted to keep before access expires. We have read the instructions, not performed the cancellation or deletion.

Can you get an OurDream refund?

Not simply because you cancel. The formal refund policy asks you to report defects or a materially misdescribed service to support@ourdream.ai within 14 days of purchase. A refund is one discretionary remedy, not a promised trial. It separately describes EEA, UK and Swiss withdrawal rights, with conditions involving express consent and fully provided digital services. Those conditions need checking for your purchase; they are not a universal money-back guarantee.

The separate help article refuses refunds above a 25% usage threshold without clearly defining how that percentage is measured. It also excludes monthly subscriptions once their coins are exhausted. These documents do not give a single unambiguous eligibility rule. I would request a written answer before paying if refund flexibility matters.

For a request, the help route is Profile, Request Help; include the product, charge date, amount and issue. Crypto is generally non-refundable under the formal policy, subject to applicable law. Cancelling renewal does not itself submit this request.

Are OurDream chats private?

The privacy policy covers conversations and permits using collected information for AI training, with access for people and vendors doing work for the service. Its encryption claims do not establish that nobody at the company can access your content. I would keep identifying details out of the fantasy. This is a policy review, not a security audit.

Data can be retained for stated purposes and legal obligations; there is no fixed deadline for erasing everything. Privacy-rights requests go to trust@ourdream.ai. Ending a subscription is not a data-erasure request.

What does deleting an OurDream account actually remove?

The deletion help page points to Profile, the danger zone at the bottom, then Delete my account. It says deletion is permanent, removes generations, unpublished characters and chat history, and automatically cancels an active subscription. Unused coins are forfeited without a refund. Its 24–48-hour processing estimate is not a completion time we observed.

There is an important exception: the privacy policy allows sufficiently popular public characters to remain active after account deletion. It does not specify the popularity threshold. Do not build identifying details into a public character and assume deleting your account will remove it.

The privacy policy labels the deletion route Settings, Account management, rather than the help article's Profile route. If your controls differ, ask support to confirm the steps. Before deleting, save billing evidence, handle any refund request and decide what permitted material you want to retain. Account processing is not proof that every retained record has disappeared.