Promptchan review

What should you know before signing up?

This Promptchan review is for the person with a picture in mind: creation tools, a shared gallery and character chat all live here. I'd choose the required tools first, then the Gem allowance. The published monthly tiers run from $14.99 to $33.99, with custom characters and the fuller video tools listed under Pro. Two details deserve attention before paying: the public documents disagree about some chat and voice entitlements, and switching chat modes clears history. Below, I compare the tier increments and the save, cancel and delete steps. These are findings from published documentation, not a paid output-quality test.

• Plus includes 100 Gems per month, Premium 400 and Pro 800. Tool eligibility and Gem allowance are separate.

  Vendor-statedPromptchan: Promptchan pricing and plans ↗

• Custom characters and full-length video tools are listed with Pro.

  Vendor-statedPromptchan: Promptchan pricing and plans ↗Promptchan: Promptchan companion chat features ↗

• Private generation, which keeps creations out of the public gallery, requires a paid plan.

  Vendor-statedPromptchan: Promptchan creation features and private generation ↗

Is Promptchan mainly for creation or companionship?

Both are documented, but I'd start with Promptchan's image controls, gallery and creation workflow when deciding whether it fits. Chat adds back-and-forth conversation and a separate Story mode. The June 29, 2026 tutorial warns that switching between those modes clears conversation history. Choose the mode before getting invested in a thread.

Character customization, image-to-video and text-to-video are advertised capabilities, not results we have benchmarked. If your priority is a continuing conversation, check context and recall yourself before treating the creative toolset as a reason to subscribe. We have not tested output consistency, queue times or long-term memory.

What changes between the paid tiers?

The September 27 pricing check found Plus at $14.99/month with 100 Gems, Premium at $23.99 with 400, and Pro at $33.99 with 800. Moving from Plus to Premium adds $9 and 300 monthly Gems; Premium to Pro adds $10 and 400, alongside the advertised tool upgrades. Those are plan differences, not a cost per finished image or the price of a standalone Gem pack.

Pro lists custom characters, video and extension tools, plus unlimited Casual generations. Buying extra Gems on a lower tier does not establish access to those tools. Paid plans also advertise a discount on extra Gems. I'd first identify the feature I actually want, then check its charge in the account. The displayed dollar symbol does not establish checkout currency; taxes, promotions, annual prices and the renewal total remain unchecked.

What is useful about the gallery workflow?

Promptchan describes a public feed where shared creations can expose their prompts and settings and be loaded into the generator. That can reduce the guesswork involved in starting from a blank prompt. It is a workflow benefit, not proof that every visible example is achievable with the cheapest plan.

Public examples are selected content, not a controlled performance test. Before paying for higher quality or a larger allowance, check the settings used in the example, the tool access required, and whether the result suits your own goal. We do not reproduce the gallery’s adult media on this comparison site.

Can you keep generations private?

Paid private generation keeps creations out of the public gallery, according to Promptchan's creation and help pages. Check the mode before creating anything you want to keep to yourself. The terms make an important distinction: public-mode content grants broad platform licensing and reuse rights to other users. Retaining ownership is not the same as granting nobody else rights. Only use material you have the right and consent to use.

Gallery visibility does not establish anonymity or no provider access. The privacy policy, last marked June 29, 2024, describes account, transaction and technical data and specifically names public-mode prompts and searches. It allows retention for service, legal, accounting and reporting purposes without a fixed erasure deadline. Neither private mode nor the help page's irreversible-deletion wording proves every retained record disappears.

Does Pro include unlimited chat and voice?

The public documents do not give one consistent answer. The pricing page advertises unlimited Pro chat and lists Voice Call under Pro. The June 29 tutorial instead describes messages costing 1–2 Gems depending on the model, and says any account with Gems can try calls. Those statements may refer to different modes, but the inspected pages do not settle which ones are exempt.

The chat page lists voice messages at 1 Gem and calls at 2 Gems without giving a call-duration unit. That is not evidence that a two-Gem balance buys an unlimited call or a specific number of minutes. Before paying for voice, check the exact account entitlement and charge shown for the action. I would not budget around the broadest interpretation of 'unlimited'.

What should you save before leaving Promptchan?

Download any wanted generations promptly. The help page says unsaved or unpublished generations are removed after 24 hours. Publishing is also described as a way to save them, but I'd download a private creation rather than make it public just to keep it. That storage window is separate from a subscription's billing period.

Before deleting the account, save permitted files, purchase records and cancellation confirmation. The help page describes deletion as immediate and irreversible, including chats, generations and purchase history; Gems and purchases cannot transfer. These are documented instructions, not a deletion or export procedure we have performed.

How do you cancel Promptchan without leaving billing running?

Cancel the subscription before deleting the account. Promptchan's help page explicitly says deletion does not cancel billing and removes the account's cancellation button. For website billing, it directs you to Settings. If the control is missing, check the original store or payment provider and contact support; deleting the profile is not a substitute.

The terms say cancellation preserves access until the paid cycle ends. They describe crypto and G2A purchases as fixed-period, rather than recurring, while recurring methods should be identified at checkout. Use the method on your own receipt, confirm renewal has stopped and retain that confirmation. We have not tested the cancellation controls or support response.

Can you get a Promptchan refund?

The August 12, 2026 refund policy allows requests within 30 days of the subscription purchase, including each annual renewal charge, but only without significant AI use. It does not define that threshold, and decisions are case by case. Cancel first, then contact support with the subscription details and reason. This is a conditional request window, not a risk-free 30-day trial.

The policy excludes crypto payments, generally returns approved refunds to the original payment method and gives a seven-business-day processing aim, not a bank-arrival guarantee. It expressly discusses annual subscriptions and renewals; remaining monthly Gem credits stop after a refund. Separate Gem purchases are normally nonrefundable according to Help, with double charges or missing purchases referred to support. These are the published policies, not a determination of your statutory rights or an observed refund outcome.